Order Tracking

Track Your Order

Once your order has been dispatched from our warehouse, you will receive a confirmation email containing your tracking number and a direct link to track your parcel with the courier.

How to Track Your Order

Check your inbox for a dispatch confirmation email from 4AS Global. This email contains your tracking number and a link to the courier's tracking page. Click the link to see the current status and estimated delivery date for your parcel.

If you placed your order whilst logged into an account, you can also view your order status by logging in and visiting your order history.

I Have Not Received a Tracking Email

If you have not received a dispatch confirmation within 2 working days of placing your order, please check your spam or junk folder first. If it is not there, contact our support team at info@4asglobal.com with your order number and we will provide an update promptly.

My Tracking Shows No Movement

Tracking information can take up to 24 hours to update after dispatch. If your tracking has shown no movement for more than 3 working days, please contact us and we will investigate with the courier on your behalf

My Order Has Not Arrived

If your order has not arrived within 7 working days of your dispatch confirmation, please contact our support team with your order number. We will raise an investigation with the courier and keep you updated. If an item is confirmed lost in transit, we will arrange a replacement or full refund.

Delivery Timeframes

Standard UK delivery takes 2 to 5 working days from dispatch. Delivery to the Scottish Highlands and remote island postcodes may take an additional 1 to 2 working days. Please note we do not currently deliver to Northern Ireland (BT postcodes).

Contact Us

For any order or delivery query, contact our support team at info@4asglobal.com or through our Contact and Support page. We aim to respond to all enquiries within one working day.